QQMBER — TERMS OF SERVICE

1. Introduction and Acceptance

Welcome to QQmber.

These Terms of Service (“Terms”) govern your access to and use of QQmber, including its website, applications, artificial intelligence features, collaborative editing tools, document management functionality, and related services (collectively, the “Services”).

The Services are provided by:

YURA IT TECHNOLOGIES S.R.L.

• Trading name: QQMBER
• Company registration number: J40/14152/2022
• Romanian tax identification number (CUI): 46523075
• Registered office: Strada Ion Câmpineanu No. 11, Floor 4, Room 432, Module B, Space 4.03B, Sector 1, Bucharest, 010031, Romania
• Contact: [email protected]
• Website: qqmber.app

You must affirmatively accept these Terms through the registration, Guest Mode, or other applicable interface before using the Services.

QQmber records the acceptance event and the version of the Terms accepted.

When you purchase a paid subscription or credits, the additional price, billing, renewal, credit, and payment information displayed before you place the order forms part of the contract.

By affirmatively accepting these Terms, you enter into a legally binding agreement with YURA IT TECHNOLOGIES S.R.L.

If you do not agree to these Terms, you must not use the Services.

Our Privacy Policy explains how we process personal data. Separate, optional consent is required where we rely on consent to use your content for training our proprietary AI models.

2. Eligibility

You must be at least 16 years old to use QQmber.

If you are under 18, you must have permission from a parent or legal guardian where required by applicable law.

You must have the legal capacity or appropriate authorization to enter into these Terms.

The Services may be available internationally, subject to applicable laws, sanctions, export controls, and regional restrictions.

QQmber may restrict access in jurisdictions where providing the Services would violate applicable law.

3. Accounts and Registration

Certain features require an account.

When registering, you agree to provide accurate information and maintain the security of your credentials.

You are responsible for activity conducted through your account, except where applicable law provides otherwise.

You must not:

• Share credentials in a manner that compromises account security.
• Impersonate another person.
• Circumvent account restrictions.
• Create accounts for fraudulent purposes.
• Use automated systems to abuse registration, billing, or promotional mechanisms.

You must promptly notify QQmber if you suspect unauthorized account access.

QQmber may offer authentication through third-party identity providers.

4. Guest Access

QQmber may permit limited use without creating a registered account.

Guest Mode allows users to create and edit notes using temporary accounts.

Current Guest limits include:

• Three notes.
• One workspace.
• 15 MiB total storage.
• Seven-day account lifetime.

These limits may change, subject to applicable law and appropriate notice.

Guest content is temporary.

A Guest account expires seven days after it is created. Unless it is successfully converted into a registered account before expiry, access will end and its notes, documents, drawings, and other associated content will be scheduled for permanent deletion in accordance with QQmber’s deletion processes and applicable law.

Guest users should export important content or complete registration before the Guest account expires. After expiry or deletion, content may not be recoverable.

QQmber will make reasonable efforts to protect Guest content during account conversion but cannot guarantee recovery after deletion.

Guest users must have access to these Terms and the Privacy Policy before beginning to use Guest Mode.

Using Guest Mode does not constitute consent to AI model training.

5. Description of Services

QQmber provides tools for creating, editing, organizing, storing, sharing, and processing digital content.

Features may include:

• Rich-text editing.
• Mathematical formulas and tables.
• Drawing and canvas tools.
• Images and document attachments.
• PDF and DOCX import/export.
• Real-time collaborative editing.
• AI-assisted content generation.
• AI Agent interactions.
• Image processing.
• Document analysis.
• Other AI-powered productivity tools.

The availability of individual features may depend on account type, subscription, technical capacity, and geographic location.

QQmber may introduce, modify, suspend, or discontinue features for valid reasons, including legal, security, technical, or operational needs, while complying with applicable digital-content and consumer law.

Where a change negatively affects access to or use of a paid digital service beyond what is minor, QQmber will give clear advance notice on a durable medium stating the nature and timing of the change and any right to terminate without charge, obtain a refund, price reduction, or another remedy required by law.

6. User Content and Ownership

“User Content” means materials that you create, upload, store, edit, transmit, or otherwise make available through QQmber.

User Content may include:

• Notes and text.
• Documents and attachments.
• Images and drawings.
• Mathematical formulas.
• Tables and diagrams.
• AI prompts and conversations.
• Revision history.
• Shared documents.
• Other uploaded or generated materials.

You retain ownership of your User Content.

QQmber does not claim ownership of your original notes or documents.

You grant QQmber a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, format, process, and display User Content to the extent reasonably necessary to provide, maintain, secure, and support the Services.

This operational licence does not authorize QQmber to use User Content to train proprietary AI models. Any future proprietary AI training involving eligible User Content requires the separate, voluntary AI Training Consent described in Section 9 and a valid legal basis under applicable data protection law.

Any future use of eligible User Content for proprietary AI training is governed by Section 9, the Privacy Policy, the applicable AI Training Consent Notice, the scope of the consent provided, and applicable law.

Consent to personal-data processing does not by itself grant broader intellectual-property rights than are necessary for the specifically disclosed training purpose.

You represent that you have the rights necessary to upload and use the relevant content.

You must not upload materials in violation of applicable law or third-party rights.

7. Sharing and Collaboration

QQmber may allow users to share notes, generate access links, and collaborate with other users.

When you share content, you authorize QQmber to make it available to the recipients or audiences selected through the sharing settings.

Depending on the permissions you choose, recipients may be able to view or edit shared content.

You are responsible for reviewing sharing permissions before distributing links.

Anyone possessing an accessible sharing link may be able to access the corresponding content, depending on the sharing configuration.

QQmber cannot guarantee that recipients will not copy, download, or redistribute content they can access.

You must not share another person’s confidential or protected information without appropriate authorization.

QQmber may restrict or remove shared content where reasonably necessary to address legal violations, security threats, or breaches of these Terms.

8. Artificial Intelligence Services

QQmber provides AI-powered functionality that may generate text, code, formulas, images, explanations, recommendations, and other outputs.

Certain QQmber features rely on third-party AI service providers to process prompts, relevant note content, documents, images, and other information necessary to deliver the requested functionality. Such processing is an integral part of those features and is described in our Privacy Policy.

AI systems are probabilistic technologies.

AI-generated outputs may be inaccurate, incomplete, misleading, outdated, or inappropriate.

In particular, AI may produce incorrect:

• Mathematical calculations.
• Scientific formulas.
• Programming code.
• Academic explanations.
• Document interpretations.
• Factual claims.
• Citations and references.

Users should independently verify AI-generated information before relying on it.

QQmber does not provide regulated medical, legal, financial, or other professional advice merely by generating AI responses.

Users should not rely exclusively on AI outputs when making consequential decisions.

QQmber does not guarantee that AI outputs will be unique.

Similar prompts may produce similar outputs for different users.

9. AI Model Training and Development

QQmber is not currently using User Content to train proprietary artificial intelligence models. If QQmber introduces proprietary AI training in the future, the safeguards and voluntary-consent rules in this Section will apply before eligible User Content is used for that purpose.

Only where you have first provided separate, specific, informed, freely given, and valid AI Training Consent may QQmber use eligible User Content to develop, train, fine-tune, evaluate, test, or improve proprietary AI models, and only within the scope described when consent is requested.

Eligible content may include:

• Private notes.
• Text and documents.
• Images and drawings.
• Mathematical expressions.
• Attachments.
• Revision history.
• Content not directly submitted to the AI Agent.

AI training is optional.

Refusing AI training consent does not prevent access to the ordinary QQmber Services.

You may withdraw AI Training Consent at any time, as easily as you gave it, through the privacy controls provided by QQmber or by contacting us.

Withdrawal does not affect the lawfulness of processing completed before withdrawal.

Following withdrawal, QQmber will stop further processing based on that consent and handle affected personal data in accordance with applicable data protection law.

QQmber may retain and use genuinely anonymized information where it no longer constitutes personal data under applicable law.

If withdrawal affects data already incorporated into a trained model, QQmber will assess and implement the measures required by applicable data protection law, taking account of technical feasibility without limiting your statutory rights.

Nothing in these Terms limits statutory rights relating to personal data.

Further information is provided in our Privacy Policy and in the consent information presented before a user grants AI Training Consent.

10. AI-Generated Content

As between you and QQmber, and to the extent permitted by applicable law, QQmber does not claim ownership of outputs generated specifically for you.

You may use such outputs subject to these Terms and applicable third-party rights.

QQmber does not guarantee that AI-generated outputs qualify for copyright protection or are free from third-party intellectual property claims.

You are responsible for evaluating the suitability and legality of your intended use.

11. Acceptable Use

You must not use QQmber to:

1. Engage in unlawful activity.
2. Violate intellectual property or privacy rights.
3. Distribute malware or malicious code.
4. Attempt unauthorized access to systems or accounts.
5. Interfere with service infrastructure.
6. Circumvent security controls, usage limits, or billing mechanisms.
7. Conduct fraudulent transactions.
8. Harass, threaten, exploit, or unlawfully discriminate against others.
9. Generate or distribute unlawful abusive material.
10. Exploit or endanger children.
11. Misrepresent AI-generated content where disclosure is legally required.
12. Use automated systems to overload the Services.
13. Resell access to QQmber without authorization.
14. Use the Services in violation of applicable sanctions or export restrictions.

QQmber may investigate suspected violations and take proportionate enforcement measures.

These may include warnings, feature restrictions, content removal, account suspension, or termination.

Where applicable law requires it, QQmber will provide explanations and opportunities to challenge enforcement decisions.

12. Subscriptions

QQmber offers free and paid subscription plans.

Current paid plans include Plus, Pro, and Max.

Subscriptions may be billed monthly or annually.

The applicable price, billing interval, features, and usage limits are displayed before purchase.

Subscriptions renew automatically for successive periods equal to the selected billing interval unless cancelled before the next renewal date. The price, renewal frequency, and available cancellation method will be presented before purchase and remain available through the relevant billing controls.

By purchasing a subscription, you authorize recurring charges to your selected payment method at each renewal at the price disclosed to you, subject to any validly notified price change and your mandatory rights.

Subscription payments may be processed by third-party payment providers.

Taxes may apply depending on your location.

QQmber may change subscription prices prospectively by giving clear and appropriate advance notice. The notice will state the new price, when it takes effect, and how to cancel if you do not agree.

You may cancel before a price change takes effect. Where applicable law requires express consent to a change, the change will not apply unless that consent is obtained; if consent is not given, QQmber may end the affected paid service at the end of the then-current period after legally sufficient notice.

Where required by law, users will have the opportunity to cancel before a price change takes effect.

13. QQmber Credits

QQmber uses a credit-based system to measure certain AI operations.

Credits may be included with subscriptions or purchased separately.

The number of credits consumed depends on the AI model, task, context, and processing requirements.

Included Credits

Included credits are made available according to the applicable subscription plan.

For monthly subscriptions, the included-credit allowance refreshes with the applicable monthly entitlement period.

For annual subscriptions, the subscription is billed annually, but the included-credit allowance refreshes monthly.

Unused included credits do not roll over.

For example, a Plus Annual subscriber receives access to up to 1,200 included credits in each monthly entitlement window, rather than receiving 14,400 credits immediately.

Purchased Credits

Purchased top-up credits are maintained separately from included credits. Their price, quantity, and any material usage conditions are displayed before purchase.

Under the current product rules, purchased credits do not expire merely because a monthly entitlement period ends.

Purchased credits remain subject to applicable account restrictions, legal requirements, these Terms, and mandatory withdrawal, refund, and digital-content conformity rights. Closing an account does not remove any refund or other remedy required by law.

Credits:

• Are not legal tender.
• Do not represent a bank deposit.
• Cannot be transferred between users unless QQmber expressly permits it.
• Cannot be redeemed for cash.
• Do not confer ownership of underlying AI infrastructure.

QQmber may correct balances affected by fraud, technical errors, or unauthorized transactions, subject to applicable law.

14. Payments, Cancellation and Refunds

Subscription fees are payable in advance unless otherwise stated.

Users may cancel automatic renewal at any time through the available billing controls.

Unless otherwise required by law, cancellation takes effect at the end of the current paid subscription period.

Access to paid features ordinarily continues until that date.

Except where QQmber expressly offers a refund, payments are refundable only to the extent required by applicable law. This rule does not exclude or restrict any mandatory withdrawal, cancellation, refund, price-reduction, termination, or conformity remedy.

Nothing in these Terms limits mandatory consumer rights, including rights relating to cancellation, withdrawal, refunds, price reductions, termination, and conformity of digital content or digital services.

If you are a consumer in the European Economic Area, you generally have 14 days to withdraw from an eligible distance contract without giving a reason, beginning on the day the contract is concluded. Consumers in the United Kingdom and other jurisdictions may have equivalent rights under applicable law.

Where you ask QQmber to begin supplying a paid digital service during the withdrawal period, you may be required to make an express request. If you then withdraw before the service has been fully performed, you may have to pay a proportionate amount for service supplied up to withdrawal where permitted by law. A withdrawal right may be lost for digital content not supplied on a tangible medium only after supply has begun with your prior express consent and acknowledgement that the right will be lost, and after any confirmation required by law has been provided.

Where legally required, QQmber will provide pre-contract information and a withdrawal mechanism. You may exercise an applicable withdrawal right by sending a clear statement to [email protected] or through any withdrawal control QQmber provides. Refunds due following a valid withdrawal will be made without undue delay and no later than the deadline required by law, ordinarily using the original payment method unless otherwise agreed and without fees to you.

15. Service Availability

QQmber aims to provide reliable and secure Services.

However, temporary interruptions may occur because of:

• Maintenance.
• Infrastructure failures.
• Network outages.
• Third-party provider interruptions.
• Security incidents.
• Software defects.
• Circumstances beyond reasonable control.

QQmber does not guarantee uninterrupted availability.

Where legally required, QQmber will provide appropriate remedies for failure to supply contracted digital services.

16. Third-Party Services

QQmber may integrate third-party infrastructure, authentication systems, payment processors, and AI providers.

Use of certain features may require processing by these providers.

Their involvement and the relevant personal-data processing arrangements are described in our Privacy Policy.

QQmber remains responsible for its own obligations under applicable law.

Third-party services may be subject to additional terms.

17. Data Security and Backups

QQmber implements technical and organizational measures intended to protect User Content and personal data.

However, no internet-based system can guarantee absolute security.

Users should maintain independent copies of important documents where appropriate.

QQmber may maintain backups for disaster recovery, security, and service continuity.

Backup retention and deletion are governed by the Privacy Policy and applicable law.

18. Intellectual Property

QQmber and its licensors retain all rights in the Services, including:

• Software.
• User interfaces.
• Trademarks.
• Logos.
• Proprietary AI models.
• Technical infrastructure.
• Documentation.
• Original platform designs.

You receive a limited, non-exclusive, non-transferable licence to access and use the Services in accordance with these Terms.

You may not reproduce, distribute, reverse engineer, or commercially exploit protected QQmber technology except where permitted by law or expressly authorized.

19. Copyright Complaints

If you believe content available through QQmber infringes your intellectual property rights, contact:

[email protected]

Your notice should identify the relevant work, allegedly infringing material, and the basis of your claim.

QQmber may remove or restrict access to allegedly infringing material where appropriate.

Users may contest removals through the same contact address.

20. Suspension and Termination

You may stop using QQmber at any time.

You may request account deletion through available account controls or by contacting us.

When QQmber completes an account-deletion request, billable Stripe subscriptions associated with that account are cancelled before irreversible local account deletion.

Account deletion does not require Stripe or QQmber to erase billing or transaction records that must be retained under applicable tax, accounting, payment, fraud-prevention, dispute-resolution, or other legal requirements.

QQmber may suspend or terminate access where reasonably necessary because of:

• Material violations of these Terms.
• Fraud.
• Security threats.
• Unlawful activity.
• Legal requirements.
• Serious abuse of the Services.

Where feasible and appropriate, QQmber will provide notice before termination.

Upon termination, access to the Services may end. Associated content will be retained or deleted in accordance with the Privacy Policy, applicable data protection law, and any mandatory consumer right to retrieve content.

Except in urgent cases involving security, illegality, or serious abuse, and subject to lawful retention restrictions and third-party rights, users will be given a reasonable opportunity to export their content before termination. Consumers retain any mandatory right to retrieve non-personal content they provided or created when using a digital service.

Termination does not remove statutory rights.

21. Limitation of Liability

QQmber will provide the Services with reasonable care and skill, subject to applicable law.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, intentional misconduct, gross negligence where non-excludable, breach of mandatory consumer obligations, or any other non-excludable matter.

QQmber is not responsible for losses arising solely from users’ unreasonable reliance on unverified AI-generated information where QQmber has complied with its legal obligations.

QQmber is not responsible for events beyond its reasonable control, except where applicable law provides otherwise.

Any exclusion or limitation of liability applies only to the extent permitted by law and does not limit remedies for failure to supply conforming digital content or digital services, or any other mandatory consumer protection right.

22. Changes to the Services and Terms

QQmber may update these Terms to reflect:

• Changes in functionality.
• New services.
• Legal requirements.
• Security improvements.
• Billing changes.
• Operational developments.

Material changes will be communicated clearly with appropriate advance notice on a durable medium where required. The notice will describe the change, its effective date, and any right to reject the change, cancel, or terminate without charge.

Where required by law or by the nature of the change, QQmber will obtain renewed acceptance or consent. Continued use will not be treated as consent where affirmative consent is legally required.

Changes will operate prospectively, will not retroactively eliminate accrued or mandatory statutory rights, and will not materially reduce a prepaid service without the notice and remedies required by law.

23. Governing Law and Disputes

These Terms are governed by Romanian law. If you are a consumer, this choice does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence that would apply in the absence of this choice.

Consumers may bring proceedings before any court having jurisdiction under applicable law, including the courts available under mandatory consumer-jurisdiction rules. Nothing in these Terms requires a consumer to use arbitration or an out-of-court process.

Users may contact QQmber to seek an informal resolution.

This is optional and does not restrict or delay any right to contact a court, supervisory authority, consumer-protection authority, or applicable alternative dispute-resolution body.

Nothing in these Terms restricts mandatory statutory remedies.

24. Contact Information

For legal questions, account issues, billing disputes, copyright complaints, and other inquiries:

YURA IT TECHNOLOGIES S.R.L.

Trading name: QQMBER

Company registration number: J40/14152/2022

CUI: 46523075

Website: qqmber.app

Strada Ion Câmpineanu No. 11, Floor 4, Room 432, Module B, Space 4.03B, Sector 1, Bucharest, 010031, Romania

Email: [email protected]